Terms & conditions

• This ticket provides access to men’s swimming pools
• This ticket provides access to ladies club (ladies pools & private beach)
• The resort provides excellent restaurant and cafes, and for your safety, is not allowed to enter Food and Baverage to the resort facilities.
• This ticket is valid for Either 1 Child or 1 Adult only, as mentioned in the purchased ticket
• This ticket is valid for the booked date only
• Entry to children below 5 years is free of charge
• This ticket is non-transferable
• This ticket is non-refundable
• Please follow the rules and regulations of Dana Beach Resort
• Please adhere to the covid 19 precautionary measures
• For more information please contact us on whatsapp no 0500516177
• The Resort is not responsible to refund any ticket, based on wrong information or not complying with terms & conditions.
• The Resort has the right to cancel the ticket before arrival due to any unforeseen reason, and will only refund the ticket value

• It is the Customer’s responsibility to check whether there are any restrictions placed on entry to the activities and events, such as age restrictions or dress code restrictions, before purchasing a ticket(s) from the Website. The Activities and Events Management will not be held liable and will not refund the ticket(s) purchase if entry to the Activities and events is declined by for any reason including, but not limited to, failure to meet the dress code, failure to meet age restrictions, dangerous, disruptive, unruly or unlawful behavior resulting in or venue management declining entry.

• In all cases the venue management reserves the right of entry and reserves the right to conduct security searches at any time to ensure safety and security at the Activities and events.
• If a Customer is ejected from any activities or events by the venue management or security then the Customer shall not be entitled a refund under any circumstances.
• Many venues operate a strict “no re-entry” policy, meaning that if the Customer leaves the venue during the activities and events they will not be permitted back into the venue using their original ticket(s). It is the responsibility of the Customer to familiarize themselves with the re-entry policy of the Activities and events prior to entering. No refunds will be issued to Customers who leave a venue during an Activities and events and are refused re-admission because of the no re-entry policy.
• The venue management may restrict what items are brought into the activities and events, including but not limited to food, beverages, audio recording equipment, seating, selfie sticks, and items considered unlawful, hazardous, dangerous or potential weapons. The event management will not be held liable and will not refund the ticket(s) value if entry to the Activities and events is declined or a Customer is ejected by or venue management for bringing, or attempting to bring, a restricted item into the venue.
• The venue management accept no responsibility or liability for items lost or stolen, or injury incurred at the Activities and events.
• It is the Customer’s responsibility to attend the event at the correct time on the correct date. It is the Customer’s responsibility to check that the activities and events are due to take place on the original published date and at the original published time on the official webpage. The venue management accepts no responsibility or liability for any loss, whether actual or implied, due to the Customer failing to check the date and time of the Activities and events prior to travelling to the Activities and events. In the event an Activities and events is cancelled or postponed, then the venue management may offer a refund to the Customer subject to the details in section 4, Refunds Policy detailed below.
• Failure on the part of the Customer to attend activities and events for any reason will not be a reason for issuing a refund.
•  It is the responsibility of the Customer to attend the activities and events on time and be onsite 15 mins before activity or events starts. Customer will not be allowed to enter events and activities after 5 minutes from ticket timing. No refunds will be issued to latecomers.
• By purchasing a ticket(s) through the online platform you hereby agree to being photographed, filmed or recorded by the venue management or any third party operating on the behalf of the venue management at the Activities and events or at the immediate surroundings of the entrance to the venue. Furthermore, by purchasing a ticket(s) through Dana Beach Resort you hereby waive all rights in any photographs, video or audio recordings of you at the Activities and events or the immediate surroundings of the entrance to the venue (the “Recorded Material”) made by the venue management or any third party operating on the behalf of venue management. You hereby agree that, the venue management or any third party operating on the behalf of venue management may use such Recorded Material in any way they deem fit, without restriction, approval from, or recompense to, you.
• Payment for ticket(s) can only be made online using either Visa or MasterCard credit or debit card. Payment is secured using 128-bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is the industry standard.
• Dana Beach Resort issues ticket(s) purchased online, in advance, electronically as PDF files and sends them to the Customer via email. This PDF can be printed by the Customer and used as an entry ticket(s) or just showing the QR code at the entrance of the venue
• It is the Customer’s responsibility to provide Dana Beach Resort with a working, correct email address for ticket(s) delivery, and to check their Inbox and spam/junk folder for the email containing the PDF of the ticket(s). IT IS THE CUSTOMER’S RESPONSIBILITY TO PROVIDE AN ACCURATE EMAIL ADDRESS TO WHICH EMAILS CAN BE DELIVERED WITHOUT ISSUES. Dana Beach Resort CANNOT BE HELD RESPONSIBLE FOR NON-DELIVERY OF ELECTRONIC TICKETS IN CASES WHERE AN INACCURATE OR NON-DELIVERABLE EMAIL ADDRESS HAS BEEN PROVIDED.
•  The delivery time for the confirmation email with the electronic ticket(s) attached is generally between 10 to 30 minutes after the online order has been completed. At particularly busy times such as the first day of sales for a very popular event, delivery of confirmation emails may take up to 24 hours to be processed and delivered. If a Customer has not received the confirmation email with the PDF of the ticket(s) attached within 24 hours, they should contact Dana Beach Resort Customer Services regarding the order. If the customer is purchasing a ticket for an event taking place on the same day, they should contact Dana Beach Resort Customer Services if they have not received the confirmation email within one hour of the order being completed. IT IS THE CUSTOMER’S RESPONSIBILITY TO FOLLOW UP ON ANY NON-RECEIPT OF THE CONFIRMATION EMAIL AND E-TICKET.
•  In the very limited cases where the email address provided by the Customer is accurate and deliverable but Achieve One is still unable to deliver the confirmation email and electronic ticket(s) to that email address, Dana Beach Resort  will make arrangements to deliver the confirmation email and electronic ticket(s) to an alternative email address provided by the Customer, or provide the
• Customer with a printed copy of the electronic ticket at the Venue for collection on the day of the Activities and events.